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Reset your Windows Live Password

This page describes how to "reset your Windows Live password". But before you reset Windows Live ID password, you might want to try to recover your Windows Live password. All you need to do to see if you can recover your password is download and run Windows Live Password Recovery tool.

Windows Live Password Recovery - Free download

Windows Live Password Recovery

If the Windows Live ID Password Recovery tool does not work, you can try resetting your password. Go to https://account.live.com/ResetPassword.aspx, enter your Windows Live ID (or Hotmail address) and characters shown on the picture. Click "Continue" button.

You will be given two options to reset Windows Live password:

Method A: Send password reset instructions to me in e-mail (Windows Live password reset email). This method is good when you used additional email address when registering your Windows Live ID. Provided you have access to the email address that you used when registering, go ahead and use this method:

  1. If you selected "Send password reset instructions to me in e-mail", you will see the email address that the reset instructions will be sent to
  2. Click on "Continue" button
  3. You will see a message "Password reset instructions sent"
  4. Now is the time to check the inbox of the email address that the reset instructions were sent to
  5. Open the link that you received in that email and you will see a page like this:
    Reset Windows Live Password
  6. Enter your Windows Live ID and type in your new password twice.
  7. Click on the "Continue" button
  8. You will be asked to enter an alternative e-mail address twice but you can leave that blank if you wish
  9. Click on "Continue" or "Skip" button depending on whether you opted to enter an alternative e-mail address or not
  10. You will see a message saying "You have changed your password"
  11. That's it! You have just successfully reset your Windows Live password.

Method B: Provide account information and answer your secret question.

  1. Click on the link "Provide account information and answer your secret question"
  2. You will need to fill in your Country or Region (if asked, also provide ZIP code or postal code) and the answer to your secret question
  3. Once this is done, click Continue
  4. Type in your new password and confirm it, and then click Continue
  5. Click Done.

Your Windows Live password should now be reset (i.e. you should have set the new Windows Live password).

Windows Live Password Recovery - Free download

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